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General Conditions
Deposit
Payments: A non-refundable deposit of $200 per person is required for coach
tours and $100 per person for self-drive and city vacations. Deposits are
required within 10 days of making the reservation. We accept payment by major
credit cards; Visa, Mastercard and American Express. Canadian customers can pay
by credit card at the advertised rate in US dollars.
Final Payments:
Full payment must be made no later than 60 days prior to departure
date. AlltravelWales.com accepts payment by check
or major credit cards. If payment is not received, reservation will
automatically cancel and deposit payment become forfeit.
Late Bookings: Tours booked between 30 and 14 days prior to departure
date will incur a late fee of $50 per reservation in addition to overnight
delivery charges when necessary.
Land Revision Fee: Any revision to land arrangements made after the
original booking has been processed will incur a $50 handling fee per booking.
We cannot accept revisions within 14 days of departure or once we have issued
documents.
Participant Cancellations: Cancellations received within 60 days of
departure date are subject to the following penalties on the land portion:
Between: 0 & 60 days Forfeiture of deposit 59
& 31 days 25% per person 30 & 8
days 35% per person 7 & 1 days 50% per
person On day of departure 100% per person
Cancellation fees on rail/bus passes and on banquets are $25 per person.
Airfare cancellation fee is $150 per person and applies once tickets are
issued.
Travel Insurance: These tours are offered in conjunction with CIE
Tours. CIE Tours has updated the tour protection plan to safeguard your travel
investment more thoroughly. Without penalty, you may cancel up to 8 days prior
to departure for any reason and thereafter for medical reasons. The
comprehensive insurance coverage includes the CIE Tours cancellation waiver
which allows you to cancel for any reason up to 8 days prior to departure, in
addition to insurance coverage during your trip. We recommend insurance coverage
so strongly that we automatically include the cost on your invoice and send the
certificate of insurance with your final documents. The premium must be paid at
time of deposit for coverage to apply. If you decide not to purchase coverage,
deduct premium from your payment.
Why Purchase Insurance? You or a travelling companion get sick
before your trip You lose your baggage or your passports or documents are
stolen You are in a foreign country and you need medical or emergency
assistance Your flight is delayed due to inclement weather
Tour Membership: To promote an enriching travel experience, CIE Tours
reserves the right to accept or reject any client and to remove from a tour any
person whose conduct is incompatible with the interest of the tour group.
Air Transportation: CIE Tours has selected airfares to Ireland and
Britain that are most suitable when combined with land arrangements. All fares
are subject to government approval and are subject to change without notice;
airfares are guaranteed once they have been paid and ticketed. Cancellations or
name changes made after tickets have been issued are subject to a $150 fee.
Cancellations made on non-refundable tickets can receive no refund. Once travel
is completed CIE Tours cannot issue copies of airline tickets for clients with
frequent flyer programs. Therefore the traveler should keep the passenger coupon
at the back of the airline ticket. All air-inclusive packages are subject to
increase on the published fares.
Disabled Travellers: CIE Tours motorcoaches are not equipped with
wheelchair ramps and tour members must be able to mount 2 or 3 steps into coach.
We cannot provide assistance for walking, dining, getting on/off transportation
vehicles or other personal needs. Travellers in need of assistance must be
accompanied by a qualified travel companion. A disability that requires special
attention must be advised to CIE Tours at time of booking. We will make
reasonable efforts to accommodate disabled tour participants but we are not
responsible for denial of services by any of our suppliers.
Coach Transportation: Coach tours are usually operated by 48 seat
motor coaches. When passengers numbers are low, a smaller coach may be used.
Tour Director: The entire land portion of all motorcoach tours is
conducted by a professional driver/guide and/or tour director as indicated for
each tour.
Accommodation: Land arrangements are provided as described in each
tour program. CIE Tours reserves the right to substitute hotels for
accommodations in similar categories. Accommodation in B&Bs (farmhouses,
town and country homes) is clean and comfortable but does not include private
bath or shower unless specified.
Meals: Meals are provided as specified in each tour program. Dinners
in hotels are on a table dhote basis.
Visits, Entertainment and other features: CIE Tours reserves the right
to substitute visits, entertainment and other features when establishments are
closed or cannot be visited for reasons beyond our control.
CIE Tours Cancellations: Tour departures are not guaranteed. If it becomes
necessary to cancel a coach tour prior to departure, we will offer
the next available date at no additional land cost. If this is not
acceptable, a full refund of all monies paid to AllTravelWales .com will be made. AllTravelWales .com cannot accept responsibility for any additional costs or fees
relating to such a tour booking. If you purchase a non-refundable
airline ticket separately, ensure that your travel agent explains
the conditions under which the ticket is issued as AllTravelWales.com is not responsible for any cancellation penalties due to
non-refundable airfares.
Luggage: Handling of one piece of luggage per person is included in
the cost of all coach tours. Only one suitcase per person is permitted and size
should not exceed 30 x 20 x 10 inches. Luggage is carried at owners risk
throughout the tour unless insured. Hand baggage and small articles such as
coats, umbrellas or cameras are entirely in the care of the passengers.
Tips: Tips for services of a personal nature and to the tour director
and driver are not included in the tour cost and are left to your discretion.
Children: Children aged 10 or more are charged the full adult rate on
coach tours and must be accompanied by an adult. Children under 10 years of age
are not permitted to travel on coach tours.
Smoking Policy: Smoking is not allowed on the motorcoach. Frequent
stops are made throughout the day where there are opportunities to smoke.
Not Included: All items of a personal nature (room service, beverages,
telephone charges, laundry, special food requests, etc.) and meals not specified
on the tour itinerary are not included and must be paid by the passenger.
Documents: Documents will be shipped by U.P.S. ground service
approximately 21 days prior to departure provided full payment has been
received. If documents are required earlier than 21 days because passengers are
leaving home in advance of the tour booked, we need sufficient notice to arrange
for early delivery by regular service. Late bookings will incur an express
service delivery charge.
Unused Tour Arrangements: CIE Tours cannot make refunds or exchanges
for unused accommodations, services or features of any tour unless agreed upon
prior to departure. Claims or disputes should be submitted to CIE Tours in
writing no later than 28 days after the end of the tour.
Law: Passenger contract with CIE Tours is subject exclusively to Irish
Law and Jurisdiction for Irish Tours or English Law and Jurisdiction for British
Tours.
Responsibility:
Neither AllTravelWales.com, Garland House, Rathmines Park,
Rathmines Park, Dublin 6 nor CIE Tours International Inc. (CIE Tours), 100
Hanover Avenue, P.O. Box 501, Cedar Knolls, NJ 07927-0501 are responsible for
any personal injury, property damage or other loss a passenger incurs on any
tour arising from acts or omissions by any air carrier, public transport
company, hotel, car rental company, subcontractor or other person or
organization, whether or not such company is rendering any services supplied on
the tour. All tickets and vouchers are issued and supplied subject to the
foregoing and to any and all terms and conditions under which transportation and
services are provided. CIE Tours accepts no responsibility for losses or
expenses due to delay or changes in schedules, flight cancellations due to
mechanical problems, sickness, weather, strikes, war, quarantine or other
causes. Passengers must bear all such losses or expenses. CIE Tours reserves the
right to decline to accept or to return any person as a member of any tour or to
cancel or alter the tour. Airline tariffs limit liability for passenger baggage.
Important:
Neither AllTravelWales.com nor CIE Tours are responsible for
mechanical breakdowns, government actions, weather, acts of God, misconnections
or related expenses to/from flights or other circumstances beyond its control.
To guard against unforeseen circumstances, we recommend you purchase our
optional tour protection insurance plan.
Important Notice: Rates are valid from January 1, 2001 to December
30, 2001 and are quoted on a per person, sharing twin room basis. All
prices are shown in U.S. dollars and are calculated on currency rates and fares
existing on October 1, 2000. CIE Tours reserves the right to alter prices at any
time prior to departure and without prior notice if circumstances so warrant.
Any devaluation or revaluation of currencies may affect published prices.
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